Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how ske999, operating through the website ske999.cam (the "Platform"), collects, processes, stores and protects the personal data of individuals who register for or use the Platform's services ("Users", "you", "your").

ske999 is an online casino and sports betting information platform primarily targeting adult users in Pakistan and other applicable jurisdictions. By creating an Account, depositing funds or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

If you do not agree with any part of this Policy, you must refrain from using the Platform. This Policy should be read in conjunction with our Terms & Conditions.

2 Definitions

The following definitions apply throughout this Policy:

3 Data We Collect

3.1 Registration Data

When you create an Account on ske999, we collect the following information:

3.2 Identity Verification (KYC) Data

To comply with applicable regulations and process withdrawal requests, we may collect:

KYC documents are used solely for identity verification and regulatory compliance purposes. They are not used for profiling or marketing activities.

3.3 Transaction Data

We record all financial transactions associated with your Account, including deposit amounts, withdrawal requests, bonus credits, wager amounts and game outcomes. Transaction records are maintained in PKR (Pakistani Rupees) where applicable and are necessary for Account management and financial reconciliation.

3.4 Usage and Technical Data

When you interact with the Platform, we automatically collect certain technical data:

• IP address and approximate geographic location;
• Browser type, version and operating system;
• Device type and screen resolution;
• Pages visited, session duration and clickstream data;
• Referring URL and search terms (if accessed via a search engine).

3.5 Communication Data

If you contact our support team via live chat or email, we retain records of those communications — including any documents or screenshots you provide — for quality assurance and dispute resolution purposes.

3.6 Responsible Gambling Data

Where you use responsible gambling tools (deposit limits, loss limits, self-exclusion requests), we record the settings and dates applied. This data is used solely to enforce the protections you have requested and is never used for marketing purposes.

4 How We Use Your Data

The table below sets out the primary purposes for which ske999 processes personal data:

5 Legal Basis for Processing

ske999 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to provide the services described in our Terms & Conditions, including Account creation, deposits, withdrawals and game access.
• Legal Obligation: Processing required to comply with applicable gambling regulations, AML obligations, KYC requirements and any relevant data-protection legislation.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, dispute resolution and the ongoing improvement of our services, provided such interests are not overridden by your rights.
• Consent: Processing for optional purposes such as direct marketing communications, where your explicit, freely-given consent has been obtained and may be withdrawn at any time.

6 Data Sharing & Third Parties

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist in operating the Platform, including payment-processing partners, identity-verification providers, game technology suppliers and customer-support platform vendors. All such providers are bound by data-processing agreements that restrict their use of your data to the purposes for which it was shared.

6.2 Regulatory Authorities

We may disclose personal data to applicable gambling regulators, law enforcement agencies or financial intelligence units where required by law, court order or regulatory direction. We will inform you of such disclosures where we are legally permitted to do so.

6.3 Payment References — Important Disclaimer

6.4 No Sale of Personal Data

ske999 does not sell, rent or otherwise commercially exploit your personal data to any third party for their own marketing or commercial purposes. This commitment applies regardless of the jurisdiction in which you are located.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the Operator's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected Users of any such transfer where required by applicable law.

7 Data Retention

ske999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Retained for the duration of your Account's active status plus any mandatory post-closure retention period required under applicable law.
• Transaction Records: Financial transaction records are typically retained for a minimum of five (5) years following the relevant transaction date, in accordance with standard AML record-keeping requirements.
• KYC Documents: Identity verification documents are retained for the period required by applicable gambling and AML regulations following Account closure.
• Support Communications: Retained for a minimum of two (2) years following resolution of the relevant query or dispute.
• Marketing Consent Records: Retained for the duration of your consent, plus a reasonable period thereafter to evidence compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

8 Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website. They enable the site to recognise your device, maintain session state and collect usage information. ske999 uses cookies and similar tracking technologies (including local storage and session tokens) to operate and improve the Platform.

8.2 Cookie Categories Used by ske999

8.3 Managing Cookies

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain parts of the Platform from functioning correctly. For instructions on managing cookies in commonly used browsers, refer to your browser's help documentation.

9 Your Rights

Subject to applicable law and the conditions set out below, you have the following rights in relation to your personal data held by ske999:

10 Children's Privacy

The Platform is strictly intended for adults aged 18 and above, or the higher minimum age required by the operator's license jurisdiction. ske999 does not knowingly collect personal data from individuals below the applicable minimum age.

If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated Account, delete the data and, where required, notify applicable regulatory or safeguarding authorities.

Parents or guardians who believe a minor has accessed the Platform should contact our support team immediately using the contact details in Section 14.

11 Data Security

ske999 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage of sensitive personal data and KYC documents at rest;
• Access controls limiting internal data access to authorised personnel on a need-to-know basis;
• Regular security assessments and vulnerability reviews;
• Incident response procedures for addressing data breaches in a timely manner.

Notwithstanding these measures, no online transmission is completely secure. You are responsible for maintaining the confidentiality of your Account credentials and must notify us immediately at the contact details in Section 14 if you suspect unauthorised access to your Account.

12 International Data Transfers

As an international online platform, ske999 may transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place, including contractual protections consistent with applicable data-protection standards.

By using the Platform, you acknowledge that your data may be transferred to and processed in countries whose data-protection laws differ from those applicable in Pakistan. We will endeavour to ensure that such transfers comply with applicable privacy principles.

13 Policy Amendments

ske999 reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page will be revised when changes are made. Where amendments are material, we may notify registered Users by email or in-account notification, though it remains your responsibility to review this Policy periodically.

Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you must cease using the Platform and may request Account closure.

14 Contact Us

For any data-protection queries, rights requests, complaints or general privacy enquiries, please contact the ske999 data team using the following details: